Artisan Furniture

Lorry Delivery

All products are handcrafted at our community factory in Jaipur, India and then shipped to our fulfilment centres in United Kingdom, European Union (DE/ES), United States (NJ/CA), Canada, and Australia. Van delivery is a premium option we offer for large or mixed orders, enabling you to receive goods in bulk, delivered to a single address, with reduced handling and environmental impact.

1. Overview

2. What Van Delivery Means

  • Full Truck Load (FTL) / Full Van: When your order volume and product mix justify a full vehicle(or large van/truck) load direct from one of our regional fulfilment hubs.
  • Less Than Truck Load (LTL): For orders below full van capacity but still large enough to specialise for van delivery based on product mix and accessibility.
  • Direct-to-door service: Goods delivered in one go, avoiding multiple parcel shipments or fragmented delivery.

3. Qualification Criteria

An order must meet all the following to qualify for van delivery:

  • Order placed at trade/wholesale/dropship account level.
  • Minimum order volume: Typically 25 pieces or more (or equivalent in cubic metres).
  • The entire order must be delivered to one single address.
  • Must be requested at the time of placing the order.
  • Delivery date & time must be pre-agreed with the relevant regional logistics team.

4. Van Delivery by Region

  • United Kingdom (Ipswich, Suffolk): Inā€‘house van fleet, thirdā€‘party logistics; ability to offer FTL / LTL for large orders within UK mainland.
  • EU (Magdeburg, DE and Madrid, ES): Full van or partial shipments via European road networks; DHL / local European carriers for ā€œlast mileā€ portions.
  • United States (Fairview, NJ & Compton, CA): FTL / LTL shipments coastā€‘toā€‘coast via partner carriers; depot or door depending on access.
  • Canada (Brampton, Ontario): Van delivery across provinces; local carriers used for final delivery.
  • Australia (Melbourne): Van shipments covering major metropolitan zones; possible surcharge for remote/difficult access areas.

5. Additional Shipping Options & Partners

  • Partner Carriers: FedEx, UPS, DHL depending on region and access.
  • Local Carriers / Lorries: For door-to-door van services where local networks are more efficient.
  • Combined FTL / LTL Solutions: Maximising utilisation, reducing emissions.

6. Cost & Environmental Considerations

  • No additional charge for van delivery in many cases if order qualifies.
  • Van deliveries r educe per-item handling, packaging waste, and redundant road miles.
  • We track carbon footprint metrics from source to last mile and prefer carriers with strong carbon reduction credentials.

7. How to Request Van Delivery

  1. At checkout, indicate Van Delivery option.
  2. Provide full delivery address and product list.
  3. Our logistics team will assess qualification and respond.
  4. Once agreed, delivery date is fixed and logistics scheduled.

8. Limitations & Terms

  • Orders not meeting volume/mix criteria may be refused for van delivery.
  • Access limitations may require smaller vehicles or incur handling charges.
  • Remote or less accessible regions may attract surcharges.
  • Changes after dispatch may lead to extra charges.
  • Delivery windows vary by region; often longer for cross-border.

Published January 2026 | Effective from January 2026 until Superseded or Amended